Want lightning quick customer service?

When customer retention matters, speed is key. Can your staff:

  • Instantly initiate a web conference from their tablets and smartphones to make fast decisions?
  • Route customer calls to their chosen devices and solve issues in seconds – even if they’re out of office?
  • Rapidly react to enquiries via email, web chat, phone or social collaboration tools – from anywhere, at any time?

In today’s world, where retaining employees and strengthening customer loyalty are major challenges, OpenScape Business delivers the all-in-one Unified Communications (UC) answer.

Specifically designed to keep small and medium sized businesses connected to customers and colleagues, OpenScape Business offers your organization a loyalty-boosting advantage.

With enterprise quality voice, presence and one number services your colleagues will keep in constant communication, while fully integrated contact center functionality gets your people instantly engaged with customers on their terms.

And you can get it all on your existing network!

OpenScape Business builds on top of your current infrastructure – so you can enjoy the benefits of advanced UC without spending a ton of money upgrading your network. Plus, it’s simple to deploy, and easy to manage.

It really is the most powerful all-in-one UC solution on the market … serving customers and employees even better, right out of the box.

Contact us today to find out more!

How we can help you

in a nutshell

Our latest news and opinions

  • Choosing the right unified communications system for your business

    Posted on 13/01/22

    Even though email messaging and social media are now well- established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based […]

  • Season’s Greetings

    Posted on 16/12/21

    We’d like to wish all of our customers, suppliers and friends a very Merry Christmas and a Happy New Year! Please note we close early on Friday 24th December and re open at a 09:00 Wednesday 29th December. We’ll also be closed on Monday 3rd January.

  • It’s our 20th Birthday!

    Posted on 30/11/21

    We’re celebrating our 20th birthday – over the last 20 years we’ve worked with some amazing customers from numerous different industries. In that time we’ve seen lots of changes in the world of business telecommunications and always kept up to date with the ever evolving solutions available to business. “Quote from Iain – maybe around […]