Want lightning quick customer service?

When customer retention matters, speed is key. Can your staff:

  • Instantly initiate a web conference from their tablets and smartphones to make fast decisions?
  • Route customer calls to their chosen devices and solve issues in seconds – even if they’re out of office?
  • Rapidly react to enquiries via email, web chat, phone or social collaboration tools – from anywhere, at any time?

In today’s world, where retaining employees and strengthening customer loyalty are major challenges, OpenScape Business delivers the all-in-one Unified Communications (UC) answer.

Specifically designed to keep small and medium sized businesses connected to customers and colleagues, OpenScape Business offers your organization a loyalty-boosting advantage.

With enterprise quality voice, presence and one number services your colleagues will keep in constant communication, while fully integrated contact center functionality gets your people instantly engaged with customers on their terms.

And you can get it all on your existing network!

OpenScape Business builds on top of your current infrastructure – so you can enjoy the benefits of advanced UC without spending a ton of money upgrading your network. Plus, it’s simple to deploy, and easy to manage.

It really is the most powerful all-in-one UC solution on the market … serving customers and employees even better, right out of the box.

Contact us today to find out more!

How we can help you

in a nutshell

Phone Systems

Unify Desk Phone

Using the latest technology, we can develop and install a phone system that will meet your business needs.

Business Phone Lines, Phone Systems and Installation.

Unified Communications

Hand holding phone transparent

Improve your business performance with a cost effective, combined communication package.

Hosted Communications

Our expertise can help your business to run cost effectively within a secure communications environment.

Co-location, Virtual Environments and Private Cloud.

Business Internet

Our extensive knowledge of Internet Access Services can help your business achieve its goals.

Our latest news and opinions

  • Key Insights for IT Communications Professionals

    Posted on 16/09/19

    For IT communications professionals, there are several things to consider when selecting a unified communications partner that can protect the security of your sensitive communications and data: No two businesses are identical, so neither are their security needs. Ensure your communications partner can tailor a solution that fits the security needs of your business. IT […]

  • Is-out-of-date technology hampering your business?

    Posted on 13/10/19

    Time for a Communications refresh? What to know when calculating the cost of maintaining an outdated system! Holding on to outdated communications systems may seem like a good idea. After all, you want to maximize your investment. But there’s a formidable downside to maintaining a legacy communications system too long, including security risks, rising costs […]

  • Have you worked from home this summer?

    Posted on 20/08/19

    What a summer we’ve had – heat waves and heavy rain causing travel chaos. Plus the usual fun of finding childcare to cover the kids holidays. All the while it’s supposed to be business as usual – hitting targets, attending meetings and keeping in touch with your team and clients. If that’s not enough to […]