Want lightning quick customer service?

When customer retention matters, speed is key. Can your staff:

  • Instantly initiate a web conference from their tablets and smartphones to make fast decisions?
  • Route customer calls to their chosen devices and solve issues in seconds – even if they’re out of office?
  • Rapidly react to enquiries via email, web chat, phone or social collaboration tools – from anywhere, at any time?

In today’s world, where retaining employees and strengthening customer loyalty are major challenges, OpenScape Business delivers the all-in-one Unified Communications (UC) answer.

Specifically designed to keep small and medium sized businesses connected to customers and colleagues, OpenScape Business offers your organization a loyalty-boosting advantage.

With enterprise quality voice, presence and one number services your colleagues will keep in constant communication, while fully integrated contact center functionality gets your people instantly engaged with customers on their terms.

And you can get it all on your existing network!

OpenScape Business builds on top of your current infrastructure – so you can enjoy the benefits of advanced UC without spending a ton of money upgrading your network. Plus, it’s simple to deploy, and easy to manage.

It really is the most powerful all-in-one UC solution on the market … serving customers and employees even better, right out of the box.

Contact us today to find out more!

How we can help you

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Our latest news and opinions

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    Posted on 07/10/21

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    Posted on 23/09/21

    On September 6th, Openreach confirmed changes to the following exchanges due to complex build issues. Exchange name Exchange location Exchange code Original Tranche Original date Updated Tranche Updated stop sell date Woodgate Birmingham CMWDGT Tranche 2 05-Oct-21 Tranche 4 29-Apr-22 Eastham Wirral LVEAS Tranche 2 05-Oct-21 Tranche 3 25-Jan-22 Rickmansworth Three Rivers LWRIC Tranche 2 […]

  • Have you gone back to the office yet? Do you want to?

    Posted on 16/09/21

    The way we work has significantly changed over the last 18 months thanks to Covid. All businesses, in all industries, of all sizes have been affected – some more than others. How we work, operate businesses and communicate with each other, clients and suppliers has never been more under the spotlight or vital in order […]