Want lightning quick customer service?

When customer retention matters, speed is key. Can your staff:

  • Instantly initiate a web conference from their tablets and smartphones to make fast decisions?
  • Route customer calls to their chosen devices and solve issues in seconds โ€“ even if they’re out of office?
  • Rapidly react to enquiries via email, web chat, phone or social collaboration tools – from anywhere, at any time?

In today’s world, where retaining employees and strengthening customer loyalty are major challenges, OpenScape Business delivers the all-in-one Unified Communications (UC) answer.

Specifically designed to keep small and medium sized businesses connected to customers and colleagues, OpenScape Business offers your organization a loyalty-boosting advantage.

With enterprise quality voice, presence and one number services your colleagues will keep in constant communication, while fully integrated contact center functionality gets your people instantly engaged with customers on their terms.

And you can get it all on your existing network!

OpenScape Business builds on top of your current infrastructure โ€“ so you can enjoy the benefits of advanced UC without spending a ton of money upgrading your network. Plus, it’s simple to deploy, and easy to manage.

It really is the most powerful all-in-one UC solution on the market โ€ฆ serving customers and employees even better, right out of the box.

Contact us today to find out more!

How we can help you

in a nutshell

Phone Systems

Unify Desk Phone

Using the latest technology, we can develop and install a phone system that will meet your business needs.

Business Phone Lines, Phone Systems and Installation.

Unified Communications

Hand holding phone transparent

Improve your business performance with a cost effective, combined communication package.

Hosted Communications

Our expertise can help your business to run cost effectively within a secure communications environment.

Co-location, Virtual Environments and Private Cloud.

Business Internet

Our extensive knowledge of Internet Access Services can help your business achieve its goals.

Our latest news and opinions

  • We’re ready for NMBS 2019!

    Posted on 09/04/19

    You’ll find us in the Atrium on stand 6A – feel free to pop by to discuss your Telecoms Business Broadband and Unifed Communications needs, expectations and requirements.

  • 6 ways to boost workplace productivity…

    Posted on 14/03/19

    How to choose the most productive collaboration tools to overcome the 5 key issues affecting workplace communication. The workforce is rapidly changing. Your employees and associates are more likely to be working remotely or on-the-go, and businesses are increasingly dispersed across offices around the country or the globe. Weโ€™re no longer stuck at our desks […]

  • We’re award winners… again!

    Posted on 14/02/19

    Rob Wiles, VP of Channel Sale โ€“ UK and Ireland added โ€œ This is a reflection of the hard work and effort that Active Voice and Data in joining Unify on a journey into the Mid-Market space. Iain and the team have invested in sales, pre-sales and engineering enablement to ensure that they can be […]