Want lightning quick customer service?

When customer retention matters, speed is key. Can your staff:

  • Instantly initiate a web conference from their tablets and smartphones to make fast decisions?
  • Route customer calls to their chosen devices and solve issues in seconds โ€“ even if they’re out of office?
  • Rapidly react to enquiries via email, web chat, phone or social collaboration tools – from anywhere, at any time?

In today’s world, where retaining employees and strengthening customer loyalty are major challenges, OpenScape Business delivers the all-in-one Unified Communications (UC) answer.

Specifically designed to keep small and medium sized businesses connected to customers and colleagues, OpenScape Business offers your organization a loyalty-boosting advantage.

With enterprise quality voice, presence and one number services your colleagues will keep in constant communication, while fully integrated contact center functionality gets your people instantly engaged with customers on their terms.

And you can get it all on your existing network!

OpenScape Business builds on top of your current infrastructure โ€“ so you can enjoy the benefits of advanced UC without spending a ton of money upgrading your network. Plus, it’s simple to deploy, and easy to manage.

It really is the most powerful all-in-one UC solution on the market โ€ฆ serving customers and employees even better, right out of the box.

Contact us today to find out more!

How we can help you

in a nutshell

Phone Systems

Unify Desk Phone

Using the latest technology, we can develop and install a phone system that will meet your business needs.

Business Phone Lines, Phone Systems and Installation.

Unified Communications

Hand holding phone transparent

Improve your business performance with a cost effective, combined communication package.

Hosted Communications

Our expertise can help your business to run cost effectively within a secure communications environment.

Co-location, Virtual Environments and Private Cloud.

Business Internet

Our extensive knowledge of Internet Access Services can help your business achieve its goals.

Our latest news and opinions

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    Posted on 04/07/19

    When you access the internet using Wi-Fi do you give any thought as to who might be spying on you or, even worse stealing your data? No? You’re not alone… and that’s the scary bit – because you should think about it.  In this digital age of working remotely, downloading and uploading data wherever and […]

  • What is SIP Trunking and can it help your business?

    Posted on 23/05/19

    SIP stands for Session Initiation Protocol and is a Voice over Internet Protocol and streaming media service. A SIP trunk is installed on existing analogue lines, ISDN lines or a combination of both. What is SIP trunking? SIP is a way of making phone calls via the internet. Compared to ISDN SIP trunking is cheaper (per channel) and […]

  • OpenScape Business – integrate your teams communicate into a single place

    Posted on 16/05/19

    Communications made easy OpenScape Business offers flexible and scalable deployment models – from standalone to multi-site small and medium-sized businesses.It takes all the ways your people communicate – email, phone, chat, messaging, video conferencing, web collaboration and more – and integrates them into a single place. Work better Integrates seamlessly with your business apps and enables […]