Three Barnsley companies collaborate to create online support system

Iain Simpson (Active Voice & Data) Craig Burgess (Genius Division) Richard Lees (Praxsoft)

Active Voice & Data has collaborated with its neighbours Praxsoft and Genius Division – all based at Barnsley’s Business and Innovation Centre (BBIC) – to create a new online gateway for its customers. This will allow users to log a problem and track its progress anytime and anywhere.

The company, which specialises in telecommunication and broadband solutions, expects its new facility will enable them to give clients a quicker, more efficient service and save them time.

Managing director Iain Simpson, who set-up Active Voice & Data 14 years ago, said: “In one fell swoop this innovation will enable us to improve our communication with existing customers and increase our capacity to take on more.

“We’ve built our turnover up to the million-pound mark over the years and on the back of this development we aim to expand and increase that three-fold within the next three to five years.”

To read the full article from the Enterprising Barnsley web site please use this link.

Attached photograph shows Iain Simpson (Active Voice Data) Craig Burgess (Genius Division) Richard Lees (Praxsoft).

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