The Changing Workplace and the Impact to UC

We are in the midst of a new era where security is at the forefront of business survival and unified communications.     

The Impact of the Cloud

Digital disruption is well underway as the economics of on-demand computing capacity and the shifting of capital expense risk are driving more businesses to the cloud. On-demand applications and easy-to-deploy communications are driving adoption and usage, but with this opportunity comes new challenges in terms of security risks.

The Impact of Cyber Threats

Cyber threats are becoming more malicious as the modern security landscape continues to evolve beyond the borders of enterprise firewalls to a “connected anywhere” world of mobile devices. As more information is stored in the cloud and transmitted between mobile devices, cyber criminals have increased their efforts to compromise secured data for financial gain.

Security threats are growing by 20% per year. As a result, by 2020, “25% of global enterprises will engage the services of a ‘cyberware mercenary’ organization” to combat the threats. (source: Gartner Research)

Cybercrime costs are $345 billion per year.

The Impact of Mobility

Mobile users are connecting to their confidential information directly through Virtual Private Networks (VPN), or indirectly via the Internet and across a multitude of networks (many non-secure networks: WLAN, 3G/4G, UMTS), and from a variety of devices. Applications and identities are being used inside and outside the boundaries of our secure workplace infrastructures. Private and professional boundaries have become blurred, placing confidentiality and privacy at risk.

“The challenge companies face is how to enable security ‘in a way that doesn’t freak employees out’ but still gives information technology departments enough control,” says Cheryl Tang, senior manager for enterprise mobility at Symantec. It’s a real concern. Up to 51% of employees said they would go around any policy that restricted their use of their own devices or use of cloud storage, according to a 2014 Fortinet security survey.

Internet security company Webroot found that only 42% of companies required employees to have a security app installed, and only 19% required mandated security supplied by the company.

While no organization can ever be fully protected against security breaches, managing security risk is essential for any organization seeking to leverage technology for increasing growth and customer engagement.

The Importance of Security in Enterprise Communications

The world of unified communications means that today’s “voice” solutions include connections to voice calls and conferences, messages, files shared, screen-sharing, remote PC access, mobile devices, user-selected devices, business apps, your data centers and networks and much more. There are many components from many manufacturers involved and this can introduce security risks.

Security breaches and cyber attacks put your data and your customers’ data at risk, damages customer satisfaction, lowers productivity, and impacts your financial stability from downtime to recovery. The financial and reputational costs of a security breach can be extraordinary.

We believe that real security is a process that begins at product inception and extends throughout your lifecycle experience.

Unify’s Approach to Security: Built-in, Not Bolted-on

Our process approach to security is what separates us from other unified communications providers as we focus on the five critical areas impacting enterprise communications security:

  1. Adherence to strict baseline security policies
  2. Secure application design and development and vulnerability intelligence processes
  3. Deep security expertise and consulting experience
  4. Partnerships with leading security firms
  5. Proactive involvement with emerging security standards, technologies and vulnerabilities

Additionally, our security experts are available to consult, design, monitor, and even help manage our customers’ communications solutions. To understand how we deliver true mission-critical security, we need to take a closer look at each of the individual security measures that are part of our unique security approach. Omitting any one of these components can expose an enterprise to communications security risk. Call our team on 01226 704 610 to discuss your options and requirements.

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