SME’s

OpenScape Business is the award winning, modern and innovative all-in-one communication solution (PABX) for Unified Communication & Collaboration, specially tailored to the requirements of small and medium sized enterprises with one or more locations.

With the new OpenScape Business V3 and its technology upgrade we make the system future-proof and ready for further requirements, innovations and security demands.

OpenScape Business

OpenScape Business offers the following highlights:

• Best in Class and Award winning Voice & UC Solution for SMB
• Scalable from 2-2000 Users for Standalone and Multisite environments
• All-In-One Solution incl. feature rich Voice, Presence, Conferencing, Contact Center, Messaging, IM, Mobility, Fax
• Support of any given end-customer infrastructure (on-premise, hybrid, private cloud) incl.comprehensive virtualization-options for Voice & UC
• Easy-to-order & pre-packaged, easy-to-install
• Software Upgrades and Service included for 3 or 5 years (Product Support at least until 2030)
• Ready for new All-IP / ITSP based Services (SIP Provider)
• Connectivity with Teams (WebRTC) combining powerful enterprise telephony and collaboration services such as Video, Conversations, Screenshare, Fileshare,etc. into a single solution design
• Interworking with Microsoft Teams

OpenScape Business offers small and medium-sized enterprises everything they need for their individual and diverse communication requirements, unified in a single flexible and scalable solution. The OpenScape Business architecture allows use independently of the existing telephony infrastructure regardless of whether this is classic telephony, IP or DECT. From powerful telephony to a feature-rich set Unified Communication (UC) solution, OpenScape Business always provides with the right solution. With Teams, the Unify cloud-based WebRTC solution connected to OpenScape Business, customers experience hin teams can easily be considerably improved.

As standalone system up to 1500 subscribers and in networked systems up to 2000 subscribers can be connected.

Voice features

• Making calls: Setting up a connection, e.g., via speed dialing or directories
• Call Signaling, Calling Line ID: CLIP, CLIR, COLP und COLR.
• Functions during the call: Holding, redirecting and transferring calls
• Controlling availability: Call forwarding and call forwarding – no answer
• Conferencing: Different types of application-controlled and phone-controlled conferences
• Optimizing communication: Handling calls more efficiently and sending texts to internal subscribers
• Easy Operation: Resetting activated features, Direct Inward System Access (DISA) and multilingual text output
• Working in a team (groups): Multiple subscribers and phones can be reached under one station number
• UCD (Uniform Call Distribution): Uniform distribution of incoming calls to a group of subscribers (UCD group).
• Emergency Calls: Hotline/Hotline after timeout or an emergency service