Business Phone Systems >

Small and Medium Businesses

An award winning, all-in-one UC solution for small & medium sized business in one or more locations

OpenScape Business is the award winning, modern and innovative all-in-one communication solution (PABX) for Unified Communication & Collaboration, specially tailored to the requirements of small and medium sized enterprises with one or more locations.

With the new OpenScape Business V3 and its technology upgrade we make the system future-proof and ready for further requirements, innovations and security demands.

OpenScape Business

OpenScape Business offers the following highlights:

  • Best in Class and Award winning Voice & UC Solution for SMB
  • Scalable from 2-2000 Users for Standalone and Multisite environments
  • All-In-One Solution incl. feature rich Voice, Presence, Conferencing, Contact Center, Messaging, IM, Mobility, Fax
  • Support of any given end-customer infrastructure (on-premise, hybrid, private cloud) incl.comprehensive virtualization-options for Voice & UC
  • Easy-to-order & pre-packaged, easy-to-install
  • Software Upgrades and Service included for 3 or 5 years (Product Support at least until 2030)
  • Ready for new All-IP / ITSP based Services (SIP Provider)
  • Connectivity with Teams (WebRTC) combining powerful enterprise telephony and collaboration services such as Video, Conversations, Screenshare, Fileshare,etc. into a single solution design
  • Interworking with Microsoft Teams

OpenScape Business offers small and medium-sized businesses everything they need for their individual and diverse communication requirements, unified in a single flexible and scalable solution. The OpenScape Business architecture allows use independently of the existing telephony infrastructure regardless of whether this is classic telephony, IP or DECT. From powerful telephony to a feature-rich set Unified Communication (UC) solution, OpenScape Business always provides with the right solution. With Teams, the Unify cloud-based WebRTC solution connected to OpenScape Business, customers experience hin teams can easily be considerably improved.

As standalone system up to 1500 subscribers and in networked systems up to 2000 subscribers can be connected.

Voice features

  • Making calls: Setting up a connection, e.g., via speed dialing or directories
  • Call Signaling, Calling Line ID: CLIPCLIRCOLP und COLR.
  • Functions during the call: Holding, redirecting and transferring calls
  • Controlling availability: Call forwarding and call forwarding – no answer
  • Conferencing: Different types of application-controlled and phone-controlled conferences
  • Optimizing communication: Handling calls more efficiently and sending texts to internal subscribers
  • Easy Operation: Resetting activated features, Direct Inward System Access (DISA) and multilingual text output
  • Working in a team (groups): Multiple subscribers and phones can be reached under one station number
  • UCD (Uniform Call Distribution): Uniform distribution of incoming calls to a group of subscribers (UCD group).
  • Emergency Calls: Hotline/Hotline after timeout or an emergency service

Contact Centre Phone Systems

Helping organizations deliver business continuity and remote worker solution across multiple contact channels

Medium to Large Companies

OpenScape Enterprise Express offers SMB enterprises a fully featured UC solution

How we can help you

in a nutshell

Our latest news and opinions

  • Why it’s time to upgrade your business phone system

    Posted on 17/03/22

    Now more than ever, your business communications are a critical enabler to success. But things are changing in the world of telecoms and your existing telephony solution might become obsolete soon. What’s happening? BT Openreach has announced it intends to switch off traditional landlines in 2025. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off. […]

  • The ultimate business phone system checklist 

    Posted on 03/02/22

    9 steps to choose the right solution for your business communications Assess your current phone system  You should start by assessing your existing setup and discuss what you like and what you don’t about it. What’s the call quality like?  Is the system outdated?  Is it expensive to maintain and/or upgrade?  What functions do you […]

  • Choosing the right unified communications system for your business

    Posted on 13/01/22

    Even though email messaging and social media are now well- established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based […]