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Medium to Large Companies

SIP based voice platform solution for mid-to-large enterprise companies

OpenScape Enterprise Express

OpenScape Enterprise Express offers SMB enterprises a fully featured UC solution, deliverable as virtualized software or on pre-installed, pre-configured hardware. Fast installation and no need to integrate applications yourself make OpenScape Enterprise Express an extremely easy way to bring the cost-saving benefits of UC to your enterprise or small business.

The standalone, base package can support up to 200 subscribers, but up to 5,000 subscribers can be supported through the use of expansion packages.

OpenScape Enterprise Express can be further enhanced by adding other elements and offerings from the OpenScape portfolio. In this way, solutions can be further customized based on a customer’s specific needs.

Features:

OpenScape Enterprise Express brings a fully featured UC solution to small and medium enterprises.

  • All-In-One Unified Communication solution for small and medium enterprises
  • SIP-based voice and UC communications
  • In-house audio and web conferencing
  • Rich presence management
  • Instant Messaging (IM)
  • Unified Messaging including e-mail, voicemail, fax mail, and SMS to multiple devices
  • Mobile clients for Android and iOS devices
  • One Number Service
  • VMware® hypervisor
  • Pre-integrated to speed up installation and activation
  • Pre-configured with customer specific user data, numbering plans and routing tables

OpenScape Voice:

OpenScape Voice is the software-based, enterprise voice application sitting at the center of the OpenScape Enterprise Express solution. This SIP-based voice application has been designed with data center deployments in mind and for use within a virtualized architecture. OpenScape Voice is standards-based and provides session management for all network communication. Integrating additional solution components including phones, gateways, and survivability appliances is also possible with OpenScape Voice.

OpenScape Voice’s list of features includes:

  • SIP-based session management
  • HD Audio
  • Built-in media server
  • SIP Trunking
  • Secure communications with end-to-end encryption and VPN
  • Auto-attendant
  • Group calling and conferencing

OpenScape Contact Centre:

OpenScape Contact Centre provides a feature-rich contact center solution. The base OSEE package supports 2 groups and 50 total agents (including 2 managers), with more able to be added through expansion packs. Agent desktop clients feature soft-phone controls, a team list, speed list, personal performance bar, and activity logs. Manager desktop clients also allow access to real-time, cumulative, and historical reports as well as the activity logs of the agents on their team.

Contact Centre Phone Systems

Helping organizations deliver business continuity and remote worker solution across multiple contact channels

Small and Medium Businesses

OpenScape Business is the award winning, modern and innovative all-in-one communication solution

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