SIP based voice platform solution for mid-to-large enterprise companies
OpenScape Enterprise Express offers SMB enterprises a fully featured UC solution, deliverable as virtualized software or on pre-installed, pre-configured hardware. Fast installation and no need to integrate applications yourself make OpenScape Enterprise Express an extremely easy way to bring the cost-saving benefits of UC to your enterprise or small business.
The standalone, base package can support up to 200 subscribers, but up to 5,000 subscribers can be supported through the use of expansion packages.
OpenScape Enterprise Express can be further enhanced by adding other elements and offerings from the OpenScape portfolio. In this way, solutions can be further customized based on a customer’s specific needs.
Features:
OpenScape Enterprise Express brings a fully featured UC solution to small and medium enterprises.
OpenScape Voice is the software-based, enterprise voice application sitting at the center of the OpenScape Enterprise Express solution. This SIP-based voice application has been designed with data center deployments in mind and for use within a virtualized architecture. OpenScape Voice is standards-based and provides session management for all network communication. Integrating additional solution components including phones, gateways, and survivability appliances is also possible with OpenScape Voice.
OpenScape Contact Centre provides a feature-rich contact center solution. The base OSEE package supports 2 groups and 50 total agents (including 2 managers), with more able to be added through expansion packs. Agent desktop clients feature soft-phone controls, a team list, speed list, personal performance bar, and activity logs. Manager desktop clients also allow access to real-time, cumulative, and historical reports as well as the activity logs of the agents on their team.
Helping organizations deliver business continuity and remote worker solution across multiple contact channels
OpenScape Business is the award winning, modern and innovative all-in-one communication solution
in a nutshell
SoGEA stands for Single Order Generic Ethernet Access. Until now you needed to have a traditional phone line installed to deliver broadband to a home or office, but SoGEA broadband doesn’t run over a phone line; instead, it uses the same fibre/copper network without the WLR (Wholesale Line Rental = Phone line) element. SoGEA is […]
The NMBS Exhibition is the UK’s Leading Exhibition for independent building, timber, plumbing and hardware merchants. This year it will be held at Coventry Building Society Arena on Wednesday the 8th and Thursday 9th September we’ll be there on Stand 285. We’re proud to be preferred suppliers of Telecom Solutions to NMBS Members and look […]
If we say “Contact Centre” what comes to mind? Lots of people sat in an office on phones trying to sell you ‘stuff’. They are call centres, not contact centres – this is a common misconception and the two are very different. A contact centre is single system that links up the different channels you […]
SoGEA stands for Single Order Generic Ethernet Access. Until now you needed to have a traditional phone line installed to deliver broadband to a home or office, but SoGEA broadband doesn’t run over a phone line; instead, it uses the same fibre/copper network without the WLR (Wholesale Line Rental = Phone line) element. SoGEA is […]
The NMBS Exhibition is the UK’s Leading Exhibition for independent building, timber, plumbing and hardware merchants. This year it will be held at Coventry Building Society Arena on Wednesday the 8th and Thursday 9th September we’ll be there on Stand 285. We’re proud to be preferred suppliers of Telecom Solutions to NMBS Members and look […]
If we say “Contact Centre” what comes to mind? Lots of people sat in an office on phones trying to sell you ‘stuff’. They are call centres, not contact centres – this is a common misconception and the two are very different. A contact centre is single system that links up the different channels you […]
