SIP based voice platform solution for mid-to-large enterprise companies
OpenScape Enterprise Express offers SMB enterprises a fully featured UC solution, deliverable as virtualized software or on pre-installed, pre-configured hardware. Fast installation and no need to integrate applications yourself make OpenScape Enterprise Express an extremely easy way to bring the cost-saving benefits of UC to your enterprise or small business.
The standalone, base package can support up to 200 subscribers, but up to 5,000 subscribers can be supported through the use of expansion packages.
OpenScape Enterprise Express can be further enhanced by adding other elements and offerings from the OpenScape portfolio. In this way, solutions can be further customized based on a customer’s specific needs.
Features:
OpenScape Enterprise Express brings a fully featured UC solution to small and medium enterprises.
OpenScape Voice is the software-based, enterprise voice application sitting at the center of the OpenScape Enterprise Express solution. This SIP-based voice application has been designed with data center deployments in mind and for use within a virtualized architecture. OpenScape Voice is standards-based and provides session management for all network communication. Integrating additional solution components including phones, gateways, and survivability appliances is also possible with OpenScape Voice.
OpenScape Contact Centre provides a feature-rich contact center solution. The base OSEE package supports 2 groups and 50 total agents (including 2 managers), with more able to be added through expansion packs. Agent desktop clients feature soft-phone controls, a team list, speed list, personal performance bar, and activity logs. Manager desktop clients also allow access to real-time, cumulative, and historical reports as well as the activity logs of the agents on their team.
Helping organizations deliver business continuity and remote worker solution across multiple contact channels
OpenScape Business is the award winning, modern and innovative all-in-one communication solution
in a nutshell
Now more than ever, your business communications are a critical enabler to success. But things are changing in the world of telecoms and your existing telephony solution might become obsolete soon. What’s happening? BT Openreach has announced it intends to switch off traditional landlines in 2025. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off. […]
9 steps to choose the right solution for your business communications Assess your current phone system You should start by assessing your existing setup and discuss what you like and what you don’t about it. What’s the call quality like? Is the system outdated? Is it expensive to maintain and/or upgrade? What functions do you […]
Even though email messaging and social media are now well- established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based […]
Now more than ever, your business communications are a critical enabler to success. But things are changing in the world of telecoms and your existing telephony solution might become obsolete soon. What’s happening? BT Openreach has announced it intends to switch off traditional landlines in 2025. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off. […]
9 steps to choose the right solution for your business communications Assess your current phone system You should start by assessing your existing setup and discuss what you like and what you don’t about it. What’s the call quality like? Is the system outdated? Is it expensive to maintain and/or upgrade? What functions do you […]
Even though email messaging and social media are now well- established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based […]
