SIP based voice platform solution for mid-to-large enterprise companies
OpenScape Enterprise Express offers SMB enterprises a fully featured UC solution, deliverable as virtualized software or on pre-installed, pre-configured hardware. Fast installation and no need to integrate applications yourself make OpenScape Enterprise Express an extremely easy way to bring the cost-saving benefits of UC to your enterprise or small business.
The standalone, base package can support up to 200 subscribers, but up to 5,000 subscribers can be supported through the use of expansion packages.
OpenScape Enterprise Express can be further enhanced by adding other elements and offerings from the OpenScape portfolio. In this way, solutions can be further customized based on a customer’s specific needs.
Features:
OpenScape Enterprise Express brings a fully featured UC solution to small and medium enterprises.
OpenScape Voice is the software-based, enterprise voice application sitting at the center of the OpenScape Enterprise Express solution. This SIP-based voice application has been designed with data center deployments in mind and for use within a virtualized architecture. OpenScape Voice is standards-based and provides session management for all network communication. Integrating additional solution components including phones, gateways, and survivability appliances is also possible with OpenScape Voice.
OpenScape Contact Centre provides a feature-rich contact center solution. The base OSEE package supports 2 groups and 50 total agents (including 2 managers), with more able to be added through expansion packs. Agent desktop clients feature soft-phone controls, a team list, speed list, personal performance bar, and activity logs. Manager desktop clients also allow access to real-time, cumulative, and historical reports as well as the activity logs of the agents on their team.
Helping organizations deliver business continuity and remote worker solution across multiple contact channels
OpenScape Business is the award winning, modern and innovative all-in-one communication solution
in a nutshell
BT Openreach announced the end of PSTN and ISDN back in 2015. The telecommunications service provider began shutting down networks in 2020 and will stop taking new orders starting 2023. By December 2025, PSTN circuits will be shut off completely. Before we dive into the details of the PSTN switch off, here’s a summary of the terms we’ll […]
On September 6th, Openreach confirmed changes to the following exchanges due to complex build issues. Exchange name Exchange location Exchange code Original Tranche Original date Updated Tranche Updated stop sell date Woodgate Birmingham CMWDGT Tranche 2 05-Oct-21 Tranche 4 29-Apr-22 Eastham Wirral LVEAS Tranche 2 05-Oct-21 Tranche 3 25-Jan-22 Rickmansworth Three Rivers LWRIC Tranche 2 […]
The way we work has significantly changed over the last 18 months thanks to Covid. All businesses, in all industries, of all sizes have been affected – some more than others. How we work, operate businesses and communicate with each other, clients and suppliers has never been more under the spotlight or vital in order […]
BT Openreach announced the end of PSTN and ISDN back in 2015. The telecommunications service provider began shutting down networks in 2020 and will stop taking new orders starting 2023. By December 2025, PSTN circuits will be shut off completely. Before we dive into the details of the PSTN switch off, here’s a summary of the terms we’ll […]
On September 6th, Openreach confirmed changes to the following exchanges due to complex build issues. Exchange name Exchange location Exchange code Original Tranche Original date Updated Tranche Updated stop sell date Woodgate Birmingham CMWDGT Tranche 2 05-Oct-21 Tranche 4 29-Apr-22 Eastham Wirral LVEAS Tranche 2 05-Oct-21 Tranche 3 25-Jan-22 Rickmansworth Three Rivers LWRIC Tranche 2 […]
The way we work has significantly changed over the last 18 months thanks to Covid. All businesses, in all industries, of all sizes have been affected – some more than others. How we work, operate businesses and communicate with each other, clients and suppliers has never been more under the spotlight or vital in order […]
