The latest news reports on business telecommunication system developments and issues faced by the communications industry.

Business man on plane

Want lightning quick customer service?

Posted on 16/10/13

When customer retention matters, speed is key. Can your staff: Instantly initiate a web conference from their tablets and smartphones to make fast decisions? Route customer calls to their chosen devices and solve issues in seconds – even if they’re out of office? Rapidly react to enquiries via email, web chat, phone or social collaboration […]

We can save your business up to £199,000 this year!

Posted on 09/09/13

You’ve heard it all before. A firm offers to save your organisation money but when you look into it, the figures don’t add up. Your belief goes out of the window and the marketing spiel in the bin. But stop right now! We can prove the savings we’ll bring your business and they’re in an […]

Let us bring all of your communications together

Posted on 20/06/13

How Unified are your Communications? In this demanding global climate, all organizations no mater the size constantly face new challenges. The pressure to deliver higher levels of service at lower operating costs is increasing, and environmental responsibility has become a corporate issue. We can help you respond to these challenges and many more by using […]

What are you doing to get ready for the EU 20-20-20 Energy Directive?

Posted on 27/04/13

The EU climate and energy package is a set of binding legislation which aims to ensure the European Union meets its ambitious climate and energy targets for 2020. These targets, known as the “20-20-20” targets, set three key objectives for 2020: A 20% reduction in EU greenhouse gas emissions from 1990 levels; Raising the share […]

How effective is the service you currently receive from your telecoms provider?

Posted on 28/03/13

Does any of the following ring any bells: Do you still receive your landline telephone bill and mobile bills by post? Have you ever struggled to dig out your account details because you needed to speak to your telecoms provider to resolve issues? When was the last time you checked you where getting the best […]

Did you get wiped out by the weather?

Posted on 14/03/13

How did you cope with the recent weather disruptions? Since the beginning of 2013 alone, we have all felt the effects (in one way or another) of the severe disruption that the elements can cause not only on our safety but on our businesses too. Ask yourself, how badly has your business been affected by […]

New Billing Platform Launched

Posted on 01/03/11

We wanted to provide a more modern billing and support solution to our customers and we felt that wasn’t possible with our current system. So earlier /later this month, we completed the roll out of the new billing platform for our customers. multiple contacts support email based support solution (no need to visit our site […]

New Wholesale Partnership Agreements

Posted on 01/03/11

Active Voice & Data are please to announce we have agreed wholesale partnerships with Gamma Telecom and Zen Internet enabling us to offer a total solution based approach to our customers in conjunction with some of the country’s leading service providers.

Active & Enterasys go for ‘Gold’

Posted on 01/03/11

Our continued business development and goal to continue to provide our customers with the best solutions available has teamed us up with network providers Enterasys. Our agreement with Enterasys sees us become ‘Gold Partners’.