The latest news reports on business telecommunication system developments and issues faced by the communications industry.
When customer retention matters, speed is key. Can your staff: Instantly initiate a web conference from their tablets and smartphones to make fast decisions? Route customer calls to their chosen devices and solve issues in seconds – even if they’re out of office? Rapidly react to enquiries via email, web chat, phone or social collaboration […]
You’ve heard it all before. A firm offers to save your organisation money but when you look into it, the figures don’t add up. Your belief goes out of the window and the marketing spiel in the bin. But stop right now! We can prove the savings we’ll bring your business and they’re in an […]
How Unified are your Communications? In this demanding global climate, all organizations no mater the size constantly face new challenges. The pressure to deliver higher levels of service at lower operating costs is increasing, and environmental responsibility has become a corporate issue. We can help you respond to these challenges and many more by using […]
The EU climate and energy package is a set of binding legislation which aims to ensure the European Union meets its ambitious climate and energy targets for 2020. These targets, known as the “20-20-20” targets, set three key objectives for 2020: A 20% reduction in EU greenhouse gas emissions from 1990 levels; Raising the share […]
Does any of the following ring any bells: Do you still receive your landline telephone bill and mobile bills by post? Have you ever struggled to dig out your account details because you needed to speak to your telecoms provider to resolve issues? When was the last time you checked you where getting the best […]
How did you cope with the recent weather disruptions? Since the beginning of 2013 alone, we have all felt the effects (in one way or another) of the severe disruption that the elements can cause not only on our safety but on our businesses too. Ask yourself, how badly has your business been affected by […]
We wanted to provide a more modern billing and support solution to our customers and we felt that wasn’t possible with our current system. So earlier /later this month, we completed the roll out of the new billing platform for our customers. multiple contacts support email based support solution (no need to visit our site […]
Active Voice & Data are please to announce we have agreed wholesale partnerships with Gamma Telecom and Zen Internet enabling us to offer a total solution based approach to our customers in conjunction with some of the country’s leading service providers.
Our continued business development and goal to continue to provide our customers with the best solutions available has teamed us up with network providers Enterasys. Our agreement with Enterasys sees us become ‘Gold Partners’.