Small Businesses grow when they are equipped to compete. Staying ahead of the competition means providing a superior customer and employee experience while keeping operating costs low.
You can get more done with communications working for you. You need an affordable system that makes it simple for your employees to get the job done.
But how do you know what system to choose? What do you look for?
The way people communicate has changed drastically over the last few years. Many small and medium-sized businesses are finding their current phone systems don’t meet the needs of customers and employees today which can mean higher costs, lower productivity and lost customers.
in a nutshell
Now more than ever, your business communications are a critical enabler to success. But things are changing in the world of telecoms and your existing telephony solution might become obsolete soon. What’s happening? BT Openreach has announced it intends to switch off traditional landlines in 2025. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off. […]
9 steps to choose the right solution for your business communications Assess your current phone system You should start by assessing your existing setup and discuss what you like and what you don’t about it. What’s the call quality like? Is the system outdated? Is it expensive to maintain and/or upgrade? What functions do you […]
Even though email messaging and social media are now well- established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based […]