The chances are that if you have heard about Dial Through Fraud it’s because you have been victim to it.
Dial Through Fraud costs the UK £1.2b a year, globally £40b a year and it is on the increase. But what is it?
Private Branch Exchanges (PBX) are telephone systems used by businesses to communicate both internally and externally. Fraudsters target these systems to make calls to premium rate/international numbers. Victims are liable for the fraudulent transactions, which can cause significant financial harm or even bankruptcy. To read full article from Action Fraud please…
Small business are the main targets for this fraud with evening, weekends and holidays the peak times when you are most at risk as the fraudsters strike due to fewer businesses using their phone systems at these times to notice that all the lines are busy so unfortunately you want know you have been a victim until the phone bill arrives.
What is even worse is that even though you didn’t make or authorise the calls, they where made from your system and you get billed form them. Technically you rang them, so you pay for the calls.
A good question, the fraudsters first hack into your phone system, then hack your passcode to access your system. Once they are in they the calls (usually to international/premium numbers) are made from your exchange and your bill starts raking up.
There good news is there are things you can do to protect yourself and prevent dial through fraud happening to you for details.
The really, really good news is that our clients who have phone systems from us already have this in place at no extra charge giving them the peace of mind that they will never have any nasty surprises on their phone bills.
Did you know that our phone systems are very secure and let you set your usage limit, when you get to 85% you are sent a message informing you of this, if you reach 100% usage the service shuts down. This feature allows you to customise your phone system to your requirements.
Why not ring us on 01226 704610 to discuss your requirements – we are happy to help
in a nutshell
Now more than ever, your business communications are a critical enabler to success. But things are changing in the world of telecoms and your existing telephony solution might become obsolete soon. What’s happening? BT Openreach has announced it intends to switch off traditional landlines in 2025. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off. […]
9 steps to choose the right solution for your business communications Assess your current phone system You should start by assessing your existing setup and discuss what you like and what you don’t about it. What’s the call quality like? Is the system outdated? Is it expensive to maintain and/or upgrade? What functions do you […]
Even though email messaging and social media are now well- established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based […]
Now more than ever, your business communications are a critical enabler to success. But things are changing in the world of telecoms and your existing telephony solution might become obsolete soon. What’s happening? BT Openreach has announced it intends to switch off traditional landlines in 2025. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off. […]
9 steps to choose the right solution for your business communications Assess your current phone system You should start by assessing your existing setup and discuss what you like and what you don’t about it. What’s the call quality like? Is the system outdated? Is it expensive to maintain and/or upgrade? What functions do you […]
Even though email messaging and social media are now well- established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based […]
