The Delivery Group delivers over 500 million items every year for businesses, retailers and organisations of all shapes and sizes.
We are one of the largest eCommerce, postal and retail logistics businesses in the UK with a distinctly tailored approach to our services. Our key solutions include bulk mail, eCommerce, retail and international delivery. Using our high speed automation, cloud technology and transparent tracking data, we are able to save your business money and time as we collect, sort and deliver on your behalf.
How we have helped The Delivery Group:
They have one (OSBiz) OpenScape Business S , hosted in the Pulsant cloud environment which serves 5 x sites, Warrington, Luton, Bristol, London and Kent approximately 220 users in total.
They also have a contact centre whic uses Voxtron VCC with 25 agents.
in a nutshell
Now more than ever, your business communications are a critical enabler to success. But things are changing in the world of telecoms and your existing telephony solution might become obsolete soon. What’s happening? BT Openreach has announced it intends to switch off traditional landlines in 2025. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off. […]
9 steps to choose the right solution for your business communications Assess your current phone system You should start by assessing your existing setup and discuss what you like and what you don’t about it. What’s the call quality like? Is the system outdated? Is it expensive to maintain and/or upgrade? What functions do you […]
Even though email messaging and social media are now well- established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based […]
Now more than ever, your business communications are a critical enabler to success. But things are changing in the world of telecoms and your existing telephony solution might become obsolete soon. What’s happening? BT Openreach has announced it intends to switch off traditional landlines in 2025. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off. […]
9 steps to choose the right solution for your business communications Assess your current phone system You should start by assessing your existing setup and discuss what you like and what you don’t about it. What’s the call quality like? Is the system outdated? Is it expensive to maintain and/or upgrade? What functions do you […]
Even though email messaging and social media are now well- established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based […]
