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What are you doing to get ready for the EU 20-20-20 Energy Directive?

Saturday, 27th April 2013

http://www.active-voicedata.co.uk/uploads/Green_Targets.jpg

The EU climate and energy package is a set of binding legislation which aims to ensure the European Union meets its ambitious climate and energy targets for 2020.

 

These targets, known as the "20-20-20" targets, set three key objectives for 2020:

  • A 20% reduction in EU greenhouse gas emissions from 1990 levels;
  • Raising the share of EU energy consumption produced from renewable resources to 20%;
  • A 20% improvement in the EU's energy efficiency

We are all aware of the costs of running a business, the increasing of bills, the amount of red tape and legal costs to comply just to get the job done, changes in legislation, the cost of raw materials fluctuating the list goes on… and that is without the day in day out issues of managing a team and keeping clients happy! 


So, here is something we, Active Voice & Data can do to help you get ready for the EU 20-20-20 Energy Directive.  

We have a range of products that will help you to:

  • Reduce the amount of paper required to run your office
  • Make your landlines, mobiles, tablets and ipads work harder for you  
  • Introduce Cloud based technology to your company

What does this mean to you? Well, if you want to win tenders or continue to win tenders, look favourable to potential new clients who are ‘keen to be green’ then being aware of changes to Green policies like reducing the amount of energy your company consumes is very important.  


We work with our clients and have built up a strong reputation ensuring that they use the correct solutions for them from providing straightforward, web-based administration software to monitor and manage high volumes of calls to introducing and implementing cloud* based solutions - if you have a telecommunication issue – we have the right solution for you!


What are the benefits of having Green Telecommunications? You can reduce the amount of petrol/diesel your company uses going to and from meetings by using software that helps send and share information easily between team members and clients.


Use paperless billing platforms to monitor and review the volume, number of calls, people called etc As well as accessing your directory online plus lots more. 


Have virtual phones – they use less resources… the list goes on. In short we can make your IT and telecoms work harder and Greener, but we will probably reduce some of your bills too!

How effective is the service you currently receive from your telecoms provider?

Thursday, 28th March 2013

Does any of the following ring any bells:

  • Do you still receive your landline telephone bill and mobile bills by post?
  • Have you ever struggled to dig out your account details because you needed to speak to your telecoms provider to resolve issues?
  • When was the last time you checked you where getting the best service and price from your telecoms provider?

It is easy to become complacent or even frustrated and irritated when it comes to reviewing your telecoms. What starts out as a 2minute job to check a fact or figure ends up been a massive headache leaving you with more questions than answers.

  • When is our policy up for renewal?
  • How many handsets are on the policy?
  • What are all the charges for?
  • Do you need additional handsets for your team?
  • Do you want to work remotely?

Our billing platform offersa wide range of flexible & reliable billing solutions that allows us to manage all of our customer account information and billing data from a single point of reference, as well as providing a complete view of all our customers’ charges.

The billing platform can either be installed as an on-premise solution, installed onto our servers so its managed by us or we can offer Eclipse (name of billing platform) in a secure hosted environment allowing you and your staff 24/7 access, whichever option works best for you and your requirements.

Thanks to our billing platform our customers are able to receive bills for the following services:

1.   Data products (ADSL, hardware)

2.   Mobile phones

3.   Land line calls (LCR, IDA and CPS)

4.   VoIP calls

5.   Land line rental (eg. BT Wholesale, including WLR3)

6.   NTS numbers (0800, 0843, 0844, 0845 etc.)

7.   NTS number with out-payments (0871, 0906 etc.)

8.   Other charges (any held within the Eclipse products database including BT services)

9.   ICT products (hardware, software, domain renewals etc)

Each of the services can be billed according to flexible, user-defined tariff structures.

The benefits from the variety of options and combinations available ensure our customers receive clear, accurate bills that they can understand quickly and easily. This reduces internal administration time and more importantly, improves customer satisfaction.

If you are not happy with the amount of information or service you currently receive from any of your telecoms providers please feel free to contact us for a no obligation chat to discover how we can help you. 

Did you get wiped out by the weather?

Thursday, 14th March 2013

How did you cope with the recent weather disruptions?

 

Since the beginning of 2013 alone, we have all felt the effects (in one way or another) of the severe disruption that the elements can cause not only on our safety but on our businesses too.

 

Ask yourself, how badly has your business been affected by the weather already in 2013?

 

Future potential downtime and inconvenience like we have witnessed can be reduced by investing in flexible telecommunication solutions that are right for you, your business and your team allowing you to continue operating the business regardless of the weather conditions. 

 

With the developments in the internet, technology, software and hardware the list of practical business lead options available is endless... and always evolving.

 

Team members having mobile phones and being able to access their emails via web mail is just the start. We have a wide range of telecommunication solutions available to meet your individual requirements to minimise the impact adverse weather has on your day to day business including:

Unified Communications - Wireless 

 

Access a range of unified communications and collaboration tools with smartphones and other mobile devices.

 

OpenScape Mobility combines multiple, industry-leading communication solutions to provide different types of mobile connectivity for different types of workers within an organization.

 

Key benefits of OpenScape Mobility include:

  • Faster customer responses and collaboration
  • Productive use of time when mobile
  • Improved access to information
  • Cost savings: mobile carrier charges, travel, device changes, simplified IT networks and management

 

We are very proud to provide our clients with fast, efficient communications -  the key to making a business successful in the twenty first century. We have the very latest solutions to ensure that all organisations are at the cutting edge of technology.

New Billing Platform Launched

Tuesday, 1st March 2011

We wanted to provide a more modern billing and support solution to our customers and we felt that wasn’t possible with our current system.

So earlier /later this month, we completed the roll out of the new billing platform for our customers.

  • multiple contacts support
  • email based support solution (no need to visit our site to submit or update a support request)
  • client portal (brings all support and billing functionality to a single page)
  • searchable knowledgebase to find quick support answers

These are just some of the new benefits our clients will experience.

New Wholesale Partnership Agreements

Tuesday, 1st March 2011

Active Voice & Data are please to announce we have agreed wholesale partnerships with Gamma Telecom and Zen Internet enabling us to offer a total solution based approach to our customers in conjunction with some of the country's leading service providers.

Active & Enterasys go for 'Gold'

Tuesday, 1st March 2011

Our continued business development and goal to continue to provide our customers with the best solutions available has teamed us up with network providers Enterasys. Our agreement with Enterasys sees us become 'Gold Partners'.

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Siemans - Approved Partner
Enterasys
Voxtron
Gamma
Zen